Refund policy

 

REFUNDS & EXCHANGES

All sales are FINAL as they are made-to-order, and we are currently not offering any refunds or exchanges. Please read all the product description details and ensure all personal information needed to checkout are correct before proceeding with the order. 

 

CANCELLATIONS

Cancellations may be requested within 24 hours of placing your order. A 10% processing fee will apply. Please contact us at hello@lestudiojai.com as soon as possible.

 

SHIPPING RELATED ISSUES

studio J'ai is not responsible for any damages or loss incurred during shipping. These matters fall under the courier's liability. 

 

For any concerns and inquiries, please contact us at hello@lestudiojai.com and we will be happy to help!